Parkroyal Collection Kuala Lumpur, Kuala Lumpur ~ Discover room options, reviews & pricing

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About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

PARKROYAL COLLECTION Kuala Lumpur, a 5-star hotel in Bukit Bintang's retail stretch, features gorgeous greenery and earthy tones throughout its premises. The property dedicates an entire floor to holistic wellness with an exquisite spa, modern gymnasium, and outdoor salt water pool.

Themed Family Accommodations

Urban Family Suites offer four distinct themes: Sky Wanderer, Enchanted Sweets, Journey in the Wild, and Choo Choo Train. The COLLECTION Club rooms include Nespresso machines, rain showers, and LED smart TVs with Chromecast capabilities.

Nature-Inspired Dining Venues

Thyme restaurant incorporates leafy-green plants and serves clean-eating wraps, Moroccan tagine, and plant-based choices. The Botanist Lounge & Bar offers house-made cocktails crafted with native herbs, while The Bubbly Sunday brunch presents fine roasted carvery and Malaysian buffet spread.

Wellness and Recreation

St Gregory Spa provides treatments using Elemis and Bio Essentials products. The state-of-the-art fitness center features cardio equipment and free weights, while the salt water pool enables daily lap swimming.

Central City Position

PARKROYAL COLLECTION Kuala Lumpur positions guests in the Golden Triangle, just minutes from Petronas Twin Towers and Pavilion Kuala Lumpur with over 700 retail outlets.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Lifestyle Premier King

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Urban Family Suite

Max:

2 persons

500 sq. feet

Bed options:

2 Single beds or 1 Queen-size bed

City view

Shower

Air conditioning

room details

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Signature Family Suite SS6

Max:

2 persons

540 sq. feet

Bed options:

1 Double bed

City view

Shower

Air conditioning

room details

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Getting around

Check out the full range of transport modes

City Centre

Kuala Lumpur 1.8 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.7 mi

Kuala Lumpur International (KUL) 36.9 mi

Train

Ampang Park Station 1.2 mi

Old Kuala Lumpur Railway Station 1.4 mi

Underground

Bukit Bintang1000 ft

Tun Razak Exchange3000 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Good Breakfast Spread

The breakfast at Thyme was truly the highlight of my stay! The ambience was superb and the variety of quality staples offered was impressive. I really enjoyed the delicious options available, making it a perfect way to start my day.

Jonathan123. United Kingdom, 2024-02-10Read full review on

Spacious and Comfortable

The Lifestyle Premier King room was fantastic! Super comfortable with a lovely couch area that added a touch of luxury. It felt incredibly spacious, making my stay all the more enjoyable.

Martín1987. Canada, 2024-03-15Read full review on

Relaxing Pool Area

The pool area was beautifully renovated and provided a tranquil escape. Although there was some construction nearby, it was still a nice place to unwind and relax after a busy day.

Maria_Smith. Australia, 2024-04-20Read full review on

Great Room Entertainment

I loved that the TV in my room had the option for screen sharing with Android and Apple devices! This made it easy to enjoy my favorite shows while relaxing in the spacious room, which was a great feature during my downtime.

Eva1985. Germany, 2024-05-28Read full review on

What’s included

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Saltwater pool
Sun loungers
Entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Map view

street view

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

City landmarks

Event hall

Petronas Twin Towers

1.1 mi

Mall

Suria KLCC

1.1 mi

Park

KLCC Park

1.7 mi

Mall

Chinatown

1.3 mi

Aquarium

Aquaria

1.0 mi

Kuala LumpurMalaysia

Dataran Merdeka

1.3 mi

Kuala LumpurMalaysia

Alor Street

2400 ft

Market

Central Market

1.5 mi

Event hall

Kuala Lumpur Convention Centre

4100 ft

Mosque

National Mosque of Malaysia

1.4 mi

Theme Park

Berjaya Times Square Theme Park

2300 ft

Stadium

Merdeka Stadium

1.6 mi

Stadium

Stadium Negara

1.6 mi

Pagoda

Sri Maha Mariamman Temple

1.4 mi

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.3 mi

KLCC - Bukit Bintang Pedestrian Walkway

3900 ft

Museum

Petrosains Science Discovery Centre

1.2 mi

Park

KL Forest Eco Park

1.1 mi

438 Jalan Tun Razak

Trec Kl

1.1 mi

Shopping Area

The Weld

1.0 mi

Nearby

Mall

Fahrenheit 88 Shopping Mall

1500 ft

Mall

Sungei Wang Plaza

1300 ft

Mall

Lot 10

900 ft

7 Jalan Bintang

Low Yat Plaza

1900 ft

Mall

Pavilion KL

2000 ft

Mall

Bukit Bintang

900 ft

Museum

Museum of Illusions

1000 ft

Museum

Selfie Museum KL

1100 ft

Kuala LumpurMalaysia

Bintang Walk

900 ft

Shopping Area

Berjaya Times Square Kuala Lumpur

1400 ft

Restaurants

Kim Gary Restaurant

800 ft

Sungei Wang Plaza G083 &084

Blues and Bees

500 ft

Jalan Sultan Ismail 3rd Floor Lot 10

Marakesh Restaurant

1200 ft

No. 148 Jalan Bukit Bintang

Ninja Joe

1200 ft

Jalan Bukit Bintang

Restoran Beriani Asif

1000 ft

Jalan Padang Walter Grenier Off Jalan Imbi

Dynasty Dragon Seafood Restaurant

900 ft

03-113

Reviews and Ratings

Feedback from previous guests about their experience.

74%

were satisfied with the hotel and would gladly return

Excellent breakfast variety

Prime location

Room service inconsistencies

Cleanliness issues

7.4/10

Very good

Rooms

7.2

Location

9.0

Service

7.0

Dining

7.6

4/5 based on 3894 reviews

#37 of 386 hotels in Kuala Lumpur based on Tripadvisor

Mia

United Kingdom, March 2025

8.2/10

I had a wonderful stay at the hotel, with an unexpected upgrade to a Premier Suite that was spacious and offered an amazing view of the KL Tower. The staff were incredibly polite and professional, creating a great atmosphere. The location was superb for walking to various attractions. However, I did have some minor issues with the breakfast options and the pool area was under renovation, which was a bummer since I was looking forward to using it.

Rooms

10.0

The Premier Suite was spacious, clean, and offered a great view. I was pleased with the overall comfort.

Service

9.0

The staff showed outstanding service, especially at reception where they were helpful and accommodating.

Location

10.0

The hotel is centrally located, making it easy to walk to various dining and shopping venues.

Dining

7.0

While breakfast was delicious, I found the banana selection off-putting, which detracted from an otherwise great start to the day.

Facilities

5.0

The swimming pool was unfortunately closed for renovation during my visit, so I couldn't experience that part of the hotel.

Chris

United Kingdom, January 2025

8.4/10

Returning to the ParkRoyal hotel in Kuala Lumpur felt like coming back home. The atmosphere was warm and welcoming, and the staff truly made my stay enjoyable, always going the extra mile to ensure I felt supported. The location couldn't be better, with so many attractions within walking distance. However, while my club room was comfortable, I did notice some areas, particularly the bathroom, were starting to show signs of age.

Rooms

8.0

The club room was spacious and came with a filter water dispenser, which was a nice touch. While very clean and comfortable, some aspects, particularly the large bathroom, felt a bit dated.

Service

9.0

The service was exceptional, with professional and friendly staff who provided welcome drinks and assistance whenever needed. However, I was a bit surprised that I did not receive all the services promised upon arrival, but this was a minor issue.

Location

10.0

The hotel is perfectly located, just a short walk from bustling shopping areas and restaurants like Jalan Alor and Bukit Bintang. It's super convenient for exploring everything Kuala Lumpur has to offer.

Dining

7.0

While there was a wide variety of food, the dining area was often busy, especially on weekends, which led to some waits. The culinary offerings were nice but slightly limited for the price we paid.

Facilities

8.0

The facilities, including the Orchid club lounge, added a nice touch to the experience. The swimming pool was well-maintained; however, there was some noise from ongoing building work nearby.

Penelope

United Kingdom, December 2024

7.6/10

I had a decent experience overall at ParkRoyal KL. The hotel is in a prime location with plenty of shopping and dining options nearby, and the breakfast selection is impressive. However, I faced some issues with room service procedures and cleanliness during my stay, as there was a persistent leak in the bathroom. Despite these drawbacks, I would consider returning due to its excellent location and value for money.

Rooms

7.0

The room was spacious, but I did notice some cleanliness issues and a water leak in the bathroom that wasn't properly addressed.

Service

6.0

The staff were generally friendly, but inconsistencies in room service procedures and the housekeeping response were disappointing.

Location

9.0

The hotel is conveniently located with numerous shopping malls and restaurants within walking distance, making it easy to explore the area.

Dining

9.0

The breakfast was fantastic, offering a wide array of options that I enjoyed thoroughly during my stay.

Facilities

7.0

The hotel facilities include a nice pool area, but I felt that the housekeeping could improve in maintaining the overall environment.

Excellent breakfast variety

Room service inconsistencies

Jamie

United Kingdom, October 2024

6.4/10

I had a mixed experience at this hotel. While the location was excellent, making it easy to explore the area, the service left a lot to be desired, especially at check-in. The rooms were comfortable but quite outdated, and the dining options were decent but could use more attention from the staff. Overall, it was alright, but I probably wouldn't come back due to the less-than-ideal first impression.

Rooms

6.0

The room I stayed in was comfortable but showing signs of wear, with outdated furniture and no USB ports anywhere to be found. I expected better for the price I paid.

Service

5.0

The service during check-in was disappointing; the staff didn't seem understanding or welcoming. Only a couple of staff members stood out, making the experience feel uneven.

Location

9.0

The hotel is in a great spot, just a short walk from shopping and dining options, which was very convenient for exploring the city.

Dining

6.0

Breakfast had a good selection, but the staff's lack of attentiveness made it less enjoyable than it could have been.

Facilities

6.0

The hotel had basic facilities, but the room amenities were outdated, affecting the overall experience.

Sawyer

United Kingdom, September 2024

7.0/10

I had a mixed experience at this hotel. On one hand, the breakfast was outstanding with plenty of choices and the pool area was large and well-kept. On the other hand, my room was quite small and there was significant construction noise nearby, which detracted from the overall stay. While the location was convenient, the building work made it less enjoyable than I had hoped.

Rooms

5.0

The corner room I stayed in was very small and seemed a bit tired, with a musty smell. There were few power outlets, none of which were near the bed.

Service

6.0

The service was decent, but it felt like the staff was overwhelmed due to the ongoing construction.

Location

7.0

The hotel is in a prime spot, easy access to shops and the monorail, but the construction nearby was a huge drawback.

Dining

9.0

Breakfast was fantastic-lots of variety and everything was fresh and hot every day.