Parkroyal Collection Kuala Lumpur Hotel, Kuala Lumpur ~ Discover room options, reviews & pricing

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About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Parkroyal Collection Kuala Lumpur, a 5-star hotel in Bukit Bintang's retail district housing exclusive malls like Pavilions and Starhill Gallery, features biophilic design with gorgeous greenery and earthy tones throughout.

Smart Connected Rooms

The Urban Deluxe rooms at PARKROYAL Collection feature LED smart TVs with Chromecast, USB charging ports, and biodegradable amenities. Each room includes a sofa with side table and walk-in rain shower.

Nature-Inspired Dining Venues

Thyme restaurant seamlessly integrates leafy-green plants with low lighting for breakfast, lunch and dinner service. The Botanist Lounge & Bar offers house-made cocktails crafted with native herbs, while Skye Chill serves Mediterranean-Asian fusion by the pool.

Complete Wellness Facilities

The wellness floor houses a salt water pool, state-of-the-art fitness center with Technogym equipment, and St. Gregory spa offering Elemis treatments. The COLLECTION Club Lounge provides breakfast and evening cocktails.

Central City Location

PARKROYAL Collection Kuala Lumpur sits minutes from Petronas Twin Towers, KL Tower, and the Tun Razak Exchange financial district. The Pavilion Kuala Lumpur mall with 700+ retail outlets is within 10 minutes walking distance.

“This hotel is perfectly positioned just steps away from lively shopping centers and an array of delicious eateries, making it a food and retail paradise.”view full review

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“A modern hotel with attentive service and great amenities” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Paid Private parking is possible on site.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of MYR 85 per person per day.

There are no extra beds provided in a room.

Pets are not allowed.

English, Japanese, Hindi, Bahasa Indonesian, Malay

Number of floors:21

Number of rooms:283

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Lifestyle King Room

Max:

2 persons

305 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Signature Suite

Max:

2 persons

540 sq. feet

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Signature Suite

Max:

2 persons

540 sq. feet

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Kuala Lumpur 1.8 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.7 mi

Kuala Lumpur International (KUL) 36.9 mi

Train

Ampang Park Station 1.2 mi

Old Kuala Lumpur Railway Station 1.4 mi

Metro stations

Bukit Bintang1000 ft

Tun Razak Exchange3000 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

During my stay at Parkroyal Collection Kuala Lumpur, I was blown away by the breakfast options. There was a wonderful variety that catered to different tastes, including mouthwatering Malaysian curries, refreshing fruit selections, and even Japanese dishes. I especially enjoyed the Indian, vegetarian, and Chinese offerings. The quality was excellent, and it truly set the tone for a great day ahead!

Ryan1985. United States, 2024-03-15Read full review on

Relaxing Pool Experience

On the 6th floor, I found the pool to be a good escape. It was well-decorated, offering a serene ambiance amidst the bustling city. It was the perfect depth for relaxation, making it suitable for both children and adults. I spent many hours enjoying the peaceful atmosphere, which felt like a hidden oasis right in the heart of the city. Highly recommend it for unwinding after a long day of sightseeing.

James_Sunny. United Kingdom, 2024-02-28Read full review on

Comfy Room Amenities

I stayed in a well-appointed room with a super comfortable king-size bed and a generous selection of pillows. There were great amenities like an iron and coffee maker, which made my stay even more enjoyable. The design of the room provided a cozy atmosphere, and the beds were firm yet supportive, making it easy for me to have restful nights during my stay.

Ken_explorer. Canada, 2024-04-06Read full review on

Impressive Room size

I was thrilled by the spaciousness of my room, which included a lovely sitting area with a sofa. The bathroom was also quite large and well-equipped with all the necessities, making my stay comfortable. This extra space allowed me to relax and feel at home without feeling cramped. I especially appreciated the attention to detail in the room's setup!

IsaacWanderer. Australia, 2024-05-20Read full review on

What’s included

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Saltwater pool
Sun loungers
Entertainment
Sun terrace
Leisure/ TV room
Spa & wellness center
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Map view

street view

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

City landmarks

Events

Petronas Twin Towers

1.1 mi

Mall

Suria KLCC

1.1 mi

Parks

KLCC Park

1.7 mi

Mall

Chinatown

1.3 mi

Aquarium

Aquaria

1.0 mi

Kuala LumpurMalaysia

Dataran Merdeka

1.3 mi

Kuala LumpurMalaysia

Alor Street

2400 ft

Market

Central Market

1.5 mi

Events

Kuala Lumpur Convention Centre

4100 ft

Mosque

National Mosque of Malaysia

1.4 mi

Amusement & Theme Parks

Berjaya Times Square Theme Park

2300 ft

Stadiums

Merdeka Stadium

1.6 mi

Stadiums

Stadium Negara

1.6 mi

Pagoda

Sri Maha Mariamman Temple

1.4 mi

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.3 mi

KLCC - Bukit Bintang Pedestrian Walkway

3900 ft

Museums

Petrosains

1.2 mi

Parks

KL Forest Eco Park

1.1 mi

438 Jalan Tun Razak

Trec Kl

1.1 mi

Shopping Area

The Weld

1.0 mi

Nearby

Mall

Fahrenheit 88 Shopping Mall

1500 ft

Mall

Sungei Wang Plaza

1300 ft

Mall

Lot 10

900 ft

7 Jalan Bintang

Low Yat Plaza

1900 ft

Mall

Pavilion KL

2000 ft

Mall

Bukit Bintang

900 ft

Museums

Museum of Illusions

1000 ft

Museums

Selfie Museum KL

1100 ft

Kuala LumpurMalaysia

Bintang Walk

800 ft

Shopping Area

Berjaya Times Square Kuala Lumpur

1400 ft

Restaurants

Kim Gary Restaurant

800 ft

Sungei Wang Plaza G083 &084

Q Cup cafe

400 ft

Blues and Bees

500 ft

Jalan Sultan Ismail 3rd Floor Lot 10

Marakesh Restaurant

1200 ft

No. 148 Jalan Bukit Bintang

Overseas Restaurant

1200 ft

84-88 Jalan Imbi

Restoran Beriani Asif

1000 ft

Jalan Padang Walter Grenier Off Jalan Imbi

The Tokyo Restaurant

800 ft

50 Jalan Sultan Ismail Lot 10

Reviews and Ratings

Feedback from previous guests about their experience.

74%

were satisfied with the hotel and would gladly return

Excellent breakfast variety

Prime location

Room service inconsistencies

Cleanliness issues

7.4/10

Very good

Rooms

7.2

Location

9.0

Service

7.0

Dining

7.6

4/5 based on 3894 reviews

#37 of 386 hotels in Kuala Lumpur based on Tripadvisor

Mia

United Kingdom, March 2025

8.2/10

I had a wonderful stay at the hotel, with an unexpected upgrade to a Premier Suite that was spacious and offered an amazing view of the KL Tower. The staff were incredibly polite and professional, creating a great atmosphere. The location was superb for walking to various attractions. However, I did have some minor issues with the breakfast options and the pool area was under renovation, which was a bummer since I was looking forward to using it.

Rooms

10.0

The Premier Suite was spacious, clean, and offered a great view. I was pleased with the overall comfort.

Service

9.0

The staff showed outstanding service, especially at reception where they were helpful and accommodating.

Location

10.0

The hotel is centrally located, making it easy to walk to various dining and shopping venues.

Dining

7.0

While breakfast was delicious, I found the banana selection off-putting, which detracted from an otherwise great start to the day.

Facilities

5.0

The swimming pool was unfortunately closed for renovation during my visit, so I couldn't experience that part of the hotel.

Chris

United Kingdom, January 2025

8.4/10

Returning to the ParkRoyal hotel in Kuala Lumpur felt like coming back home. The atmosphere was warm and welcoming, and the staff truly made my stay enjoyable, always going the extra mile to ensure I felt supported. The location couldn’t be better, with so many attractions within walking distance. However, while my club room was comfortable, I did notice some areas, particularly the bathroom, were starting to show signs of age.

Rooms

8.0

The club room was spacious and came with a filter water dispenser, which was a nice touch. While very clean and comfortable, some aspects, particularly the large bathroom, felt a bit dated.

Service

9.0

The service was exceptional, with professional and friendly staff who provided welcome drinks and assistance whenever needed. However, I was a bit surprised that I did not receive all the services promised upon arrival, but this was a minor issue.

Location

10.0

The hotel is perfectly located, just a short walk from bustling shopping areas and restaurants like Jalan Alor and Bukit Bintang. It’s super convenient for exploring everything Kuala Lumpur has to offer.

Dining

7.0

While there was a wide variety of food, the dining area was often busy, especially on weekends, which led to some waits. The culinary offerings were nice but slightly limited for the price we paid.

Facilities

8.0

The facilities, including the Orchid club lounge, added a nice touch to the experience. The swimming pool was well-maintained; however, there was some noise from ongoing building work nearby.

Penelope

United Kingdom, December 2024

7.6/10

I had a decent experience overall at ParkRoyal KL. The hotel is in a prime location with plenty of shopping and dining options nearby, and the breakfast selection is impressive. However, I faced some issues with room service procedures and cleanliness during my stay, as there was a persistent leak in the bathroom. Despite these drawbacks, I would consider returning due to its excellent location and value for money.

Rooms

7.0

The room was spacious, but I did notice some cleanliness issues and a water leak in the bathroom that wasn't properly addressed.

Service

6.0

The staff were generally friendly, but inconsistencies in room service procedures and the housekeeping response were disappointing.

Location

9.0

The hotel is conveniently located with numerous shopping malls and restaurants within walking distance, making it easy to explore the area.

Dining

9.0

The breakfast was fantastic, offering a wide array of options that I enjoyed thoroughly during my stay.

Facilities

7.0

The hotel facilities include a nice pool area, but I felt that the housekeeping could improve in maintaining the overall environment.

Excellent breakfast variety

Room service inconsistencies

Jamie

United Kingdom, October 2024

6.4/10

I had a mixed experience at this hotel. While the location was excellent, making it easy to explore the area, the service left a lot to be desired, especially at check-in. The rooms were comfortable but quite outdated, and the dining options were decent but could use more attention from the staff. Overall, it was alright, but I probably wouldn't come back due to the less-than-ideal first impression.

Rooms

6.0

The room I stayed in was comfortable but showing signs of wear, with outdated furniture and no USB ports anywhere to be found. I expected better for the price I paid.

Service

5.0

The service during check-in was disappointing; the staff didn’t seem understanding or welcoming. Only a couple of staff members stood out, making the experience feel uneven.

Location

9.0

The hotel is in a great spot, just a short walk from shopping and dining options, which was very convenient for exploring the city.

Dining

6.0

Breakfast had a good selection, but the staff's lack of attentiveness made it less enjoyable than it could have been.

Facilities

6.0

The hotel had basic facilities, but the room amenities were outdated, affecting the overall experience.

Sawyer

United Kingdom, September 2024

7.0/10

I had a mixed experience at this hotel. On one hand, the breakfast was outstanding with plenty of choices and the pool area was large and well-kept. On the other hand, my room was quite small and there was significant construction noise nearby, which detracted from the overall stay. While the location was convenient, the building work made it less enjoyable than I had hoped.

Rooms

5.0

The corner room I stayed in was very small and seemed a bit tired, with a musty smell. There were few power outlets, none of which were near the bed.

Service

6.0

The service was decent, but it felt like the staff was overwhelmed due to the ongoing construction.

Location

7.0

The hotel is in a prime spot, easy access to shops and the monorail, but the construction nearby was a huge drawback.

Dining

9.0

Breakfast was fantastic—lots of variety and everything was fresh and hot every day.